Question 1

Is same-day delivery available?

Accepted Answer

Yes, same-day delivery is available.
To arrange it, please contact us via WhatsApp/Telegram +48 573 938 033, or email info@blossomflowerspoll.sbs — or simply click the large button on the homepage above the logo. We’ll show you which bouquets are available for delivery today.

Question 2

Can I customize a bouquet or create one just for me?

Accepted Answer

Absolutely! We love making bouquets that reflect your personal style. To create your custom arrangement, don't hesitate to get in touch with us in advance via WhatsApp/Telegram +48 573 938 033 or e-mail info@blossomflowerspoll.sbs. Availability depends on the flowers in stock, so we’ll work with you to craft something truly special.

Question 3

How long do your bouquets last, and how should I care for them?

Accepted Answer

Our flowers come directly from the Netherlands, ensuring maximum freshness. How long your bouquet lasts depends on how it’s cared for at home — temperature, humidity, and attention make a big difference! For detailed tips, check our “Flower Care” section and blog, where we share advice for different types of flowers.

Question 4

Can I add a card or a gift to my bouquet?

Accepted Answer

Yes! Every bouquet comes with a complimentary card, so your thoughtful message is included without any extra cost.

Question 5

How much does delivery cost, and where do you deliver?

Accepted Answer

We deliver across Kraków and slightly beyond the city limits. Delivery fees depend on distance from our studio, and for locations outside the city, we’ll discuss the cost individually. Just reach out via e-mail or WhatsApp/Telegram +48 573 938 033, and we’ll take care of everything.

Question 6

What happens if the recipient doesn’t answer or isn’t home?

Accepted Answer

If the Recipient Is Unavailable
 To keep your gift a surprise, the courier will not open the bouquet at the delivery address. Here’s what happens:
The courier will try to call the recipient upon arrival.
If the recipient cannot be reached, we will contact you, the sender, to try to reach the recipient.
If no one answers, the bouquet is returned to our studio. A new delivery will require an additional fee.
We recommend that if you want the delivery to be a surprise, you ensure the recipient will be available during the selected delivery window.

Question 7

Can I check the availability of specific flowers, or reserve them in advance?

Accepted Answer

Yes! To reserve specific flowers, simply contact us via e-mail or WhatsApp. We’ll confirm what’s available and help you create the bouquet you’ve been dreaming of.

FAQ

Frequently asked questions